# Codex Solutions

> Codex Solutions is a software development, digital marketing, and IT services company serving businesses across the European Union. It offers website and e-commerce development, custom software and mobile apps, digital marketing and SEO, social media management, branding and creative design, AI and business automation, IT solutions and support, customer support and call centre services, and digital consulting with dedicated teams.

- Tagline: Technology that works. Marketing that connects.
- Market: businesses across the European Union
- Website languages: English, Montenegrin, German, Serbian, Turkish
- Address: Tivat

## Main pages

- [Home](https://codexsolutions.eu/)
- [About](https://codexsolutions.eu/about)
- [Services](https://codexsolutions.eu/services)
- [How we work](https://codexsolutions.eu/how-we-work)
- [Projects](https://codexsolutions.eu/projects)
- [Our companies](https://codexsolutions.eu/companies)
- [Team](https://codexsolutions.eu/team)
- [Blog](https://codexsolutions.eu/blog)
- [FAQ](https://codexsolutions.eu/faq)
- [Contact](https://codexsolutions.eu/contact)

## Services

### [Website & E-commerce Development](https://codexsolutions.eu/services/website-ecommerce-development)

Make every visit count. Your website should tell your story clearly and make it easy for customers to take the next step. We create responsive websites and online stores designed around your audience and business goals.

- Corporate Website Development
- E-commerce Website Development
- Multilingual Website Development
- Landing Page Design & Development
- Website Redesign & Performance Optimisation
- Website Hosting & Maintenance

### [Custom Software Development](https://codexsolutions.eu/services/custom-software-development)

Software built for the way you work. When standard software cannot fully support your processes, a tailored solution can make the difference. We develop applications that help you manage information, serve customers, and organise your business.

- Custom-Made CRM Development
- CRM Customisation & Integration
- Sales Pipeline & Lead Management Systems
- Recruitment & Applicant Tracking Systems
- HR & Employee Management Systems
- Inventory & Warehouse Management Systems
- Booking & Appointment Management Systems
- Customer & Employee Portals
- Business Dashboards & Reporting Tools
- Custom Software Development
- Web Application Development
- Mobile Application Development
- SaaS Product Development
- API Development & System Integration
- Software Maintenance & Technical Support

### [Digital Marketing](https://codexsolutions.eu/services/digital-marketing)

Turn attention into meaningful enquiries. We help you reach the right audiences with clear messages and campaigns built around defined objectives. From increasing visibility to generating enquiries and online sales, we connect marketing activity to your business priorities.

- Search Engine Optimisation (SEO)
- Local SEO
- Google Ads & Paid Search Campaigns
- Social Media Advertising
- Digital Lead Generation
- Email Marketing & Automation
- Content Marketing & Copywriting
- Remarketing Campaigns
- Conversion Rate Optimisation
- Marketing Analytics & Reporting

### [Social Media Management](https://codexsolutions.eu/services/social-media-management)

Build a presence people recognise. Consistent, relevant content helps your business stay visible and connected to its audience. We plan, create, and manage social media activity that reflects your brand and supports your wider marketing goals.

- Social Media Strategy & Management
- Social Media Content Creation
- Community & Message Management
- Video Editing & Short-Form Content

### [Branding & Creative Design](https://codexsolutions.eu/services/branding-creative-design)

Give your business a clear identity. We help you present your business consistently across your website, marketing materials, and customer communications.

- Logo Design & Brand Identity
- Brand Guidelines Development
- Graphic & Advertising Design
- Company Profiles & Brochure Design
- Business Presentations & Sales Materials
- UI/UX Design

### [AI & Business Automation](https://codexsolutions.eu/services/ai-business-automation)

Spend less time on repetitive work. We help you identify where automation can make daily work easier. We build workflows and AI-assisted tools around your existing processes, with appropriate review and human oversight.

- AI Chatbots & Virtual Assistants
- Business Process Automation
- Automated Customer Follow-Ups
- Document Processing Automation
- Workflow & Reporting Automation

### [IT Solutions & Support](https://codexsolutions.eu/services/it-solutions-support)

Keep your business connected and supported. We help you set up, maintain, and improve the technology your team relies on every day.

- Business Email & Collaboration Tools
- Cloud Setup & Migration
- IT Infrastructure Setup & Support
- Software Installation & Configuration
- User Account & Access Management
- Data Backup & Recovery Planning
- Remote IT Help Desk

### [Customer Support & Call Centre](https://codexsolutions.eu/services/customer-support-outsourcing)

Support that keeps customers coming back. Every conversation with a customer is a chance to build trust. We handle inbound and outbound calls, email, live chat, and social media support in multiple languages, following your processes and your tone of voice.

- Inbound Call Centre Services
- Outbound Call Centre Services
- Customer Service Outsourcing
- Email & Live Chat Support
- Social Media Customer Support
- Multilingual Customer Support
- Technical Help Desk & Troubleshooting
- Support Ticket Management
- After-Sales Support
- Customer Onboarding & Product Guidance
- Order Processing & Delivery Support
- Returns, Exchanges & Refund Coordination
- Warranty & Service Request Coordination
- Complaint Handling & Resolution Follow-Ups
- Appointment Setting & Lead Qualification
- Customer Satisfaction Surveys
- Subscription Renewal & Retention Support
- Customer Support Training & Quality Monitoring
- Help Centre & Knowledge Base Development

### [Digital Consulting & Dedicated Support](https://codexsolutions.eu/services/digital-consulting-dedicated-support)

The expertise you need, when you need it. Whether you are planning a new product or improving an existing system, we help you make informed technology decisions and organise delivery.

- Digital Transformation Consulting
- Technology Audits & Roadmaps
- Software Selection & Implementation
- Digital Project Management
- Dedicated Development Teams
- Outsourced Design & Marketing Teams
- Dedicated Customer Support Teams
- Ongoing IT, Marketing & Customer Support Packages

## How we work

1. **Understand** — We discuss your business, audience, goals, and current challenges.
2. **Plan** — We agree on the scope, deliverables, budget, responsibilities, and timeline.
3. **Create** — We design, develop, or prepare your solution, with feedback at agreed milestones.
4. **Test & Launch** — We check the agreed requirements and prepare your website, software, or campaign for launch.
5. **Support & Improve** — We provide the agreed support, review performance, and identify opportunities for improvement.

## Industries

- Hospitality, tourism, and travel
- Recruitment and professional services
- Construction, property, and facility management
- Retail and e-commerce
- Manufacturing, trade, and logistics
- Education and training
- Startups and growing businesses

## Projects

- [Sarif Group — construction company website](https://codexsolutions.eu/projects/sarif-group-website): A four-language corporate website for a construction and project management company working in Montenegro and Türkiye, managed entirely from its own admin panel.
- [Jobs4U — recruitment platform for ZENZ Global](https://codexsolutions.eu/projects/jobs4u-recruitment-platform): A candidate portal for international recruitment: online sign-up, a ten-section CV with documents, interview tracking and payments — on desktop and mobile.
- [Global Experts — workforce management CRM](https://codexsolutions.eu/projects/global-experts-crm): A custom CRM for a workforce solutions company: employees, client assignments, attendance approvals, work orders, payslips and invoices — all in one panel.

## Articles

- [A practical checklist for multilingual websites in the EU](https://codexsolutions.eu/blog/multilingual-website-checklist-eu): Selling to several EU countries? Here is what to plan before you translate a single page.
- [SEO and GEO: staying visible when people ask AI](https://codexsolutions.eu/blog/seo-and-geo-visibility-in-ai-search): More people now ask AI assistants instead of typing keywords. Here is how to make sure your business is part of the answer.
- [When does a custom CRM make sense?](https://codexsolutions.eu/blog/when-custom-crm-makes-sense): Off-the-shelf CRMs work for many teams — until they don't. Five signs it is time to consider a tailored solution.

## FAQ

**Q: What does Codex Solutions do?**
A: Codex Solutions is a software development, digital marketing, and IT services company. We build websites, online stores, custom software and mobile apps, run digital marketing and social media, design brands, automate business processes, provide IT and customer support, and offer digital consulting — all coordinated by one team.

**Q: Which countries do you work with?**
A: We focus on businesses across the European Union, and we welcome projects from neighbouring markets as well. We plan each project around your target countries, customer expectations, and language needs.

**Q: Do you only work with large companies?**
A: No. We work with startups, growing companies, and established organisations. You can start with a single defined project and add services as your needs grow.

**Q: How does a project start?**
A: It starts with a conversation. We discuss your business, audience, goals, and current challenges. Then we agree on the scope, deliverables, budget, responsibilities, and timeline before any work begins.

**Q: Will I be able to follow the progress?**
A: Yes. We share work at agreed milestones, collect your feedback, and keep you informed about what is being delivered, when to expect it, and how progress will be reviewed.

**Q: How long does a website or software project take?**
A: It depends on the scope. A landing page or small business website is usually much faster than a custom platform with integrations. After our first conversation we give you a timeline based on the agreed requirements.

**Q: How much does a project cost?**
A: Every project is priced according to its scope. After we understand your goals, we propose a clear plan with deliverables and budget. You can choose a defined project, monthly support, or dedicated team capacity.

**Q: Do you offer monthly support packages?**
A: Yes. We offer ongoing IT, marketing, and customer support packages, as well as dedicated development, design, and support teams for businesses that need continuous capacity.

**Q: Can you build a website in several languages?**
A: Yes. Multilingual website development is one of our core services. We plan structure, content, and search optimisation for each language and market you want to reach.

**Q: Do you help with SEO and visibility in AI search?**
A: Yes. We optimise websites for search engines, local search, and AI-driven answer engines with clear structure, structured data, fast performance, and helpful content.

**Q: Can you take over or improve an existing website or system?**
A: Yes. We review what you have today, recommend practical improvements, and handle redesigns, performance optimisation, maintenance, and integrations with your existing tools.

**Q: How do you use AI in automation projects?**
A: We build AI-assisted tools and workflows around your existing processes, with appropriate review and human oversight, so your team saves time without losing control.

**Q: What happens after launch?**
A: We provide the agreed support, review performance, and identify opportunities for improvement. Many clients continue with a maintenance or growth package.

**Q: Do you provide customer support in multiple languages?**
A: Yes. Our customer support services include multilingual email, live chat, social media, and phone support, following your processes and tone of voice.